Industry Guide to Clinic Business in Malaysia

Since the start of the pandemic, there has been a growing demand for clinics in Malaysia. Whether you’re a practicing doctor or a person interested in the healthcare industry, what’s clear is the sheer feeling of freedom and total control when owning your own clinic.

That’s because being employed at a clinic is a whole difference experience when compared to owning one, with several other factors having to be considered.

In this article, we’ll at the step-by-step guide towards successfully setting up a clinic in Malaysia.


Step 1: Understanding the Healthcare Industry

It is given that we should know what we are getting ourselves into before stepping foot into an industry. Get an understanding of different types of clinics and what are your strong set of skills and expertise.
Some examples of a clinic include a private, emergency, home care, rehabilitative, etc.

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Step 2: Prepare Your Business Plan

Subsequently, it’s strongly advised to prepare a good business plan for your clinic, which can be either drafted out by yourself or someone with more experience in business planning.

Step 3: Draft Your Business Floor Plan

A clinic isn’t just your average brick-and-mortar building. This is due to some key factors having to be considered such as, enough space and a decent number of rooms (depending on the size of your employment staff and clinic venue). In addition, it is a MUST for clinics to have standard room measurements that are in accordance with the requirements provided by Act 586. 

Alternatively, you are also able to hire a professional floor planner to execute the overall design of your business venuesimplistically.


Step 4: Amendment of Annual Practicing Certificate (APC) Details

Next, kindly ensure all details of the Annual Practicing Certificate (APC) are correctly amended, including your new clinic location and address.

Step 5: Attainment of Clinic Advertising LicenseStep 6: APC is required to order drug supplies.

Following, to be permitted in advertising your clinic, you will need to attain a copy of the Clinic Advertising License fromeither Kuala Lumpur City Hall (DBKL) or your Local Council.

Step 6: Procurement of Drug Supplies

Possessing an Annual Practicing Certificate (APC) is important to be eligible for ordering drug supplies for your clinic.

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Step 7: Ensure Details of Employees’ EPF and SOCSO are Complete

If you’re already a business owner in Malaysia, then having a KWSP and PERKESO account system would be something familiar for your company. This brings us on the requirements of setting up your staff’s EPF and SOCSO accounts as part of the requirements.

Those new to the topic are able to check out the full article on it at: https://bossboleh.com/articles/contribution-on-epf-socso-eis-in-malaysia-as-an-employer/. There, you’ll find more details on these contributions along with their important role to the staff.

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Step 8: Obtaining the Right Medical Machinery License

Finally, what medical machinery you may have at your clinic depends entirely on the type of clinic business you plan to operate. Which is why each type of medical machinery requires a specific licenseto be issued by the Medical Device Authority (MDA), in accordance with Act 737 of Medical Device Act 2012. For example, if your clinic requires X-Ray machines, then a relevant license would beneeded to legally own one.

With so many complex steps to be considered, it’s easy to feel burdened and far from achieving your dream business… Yet you don’t have to! 

That’s because when partnering with Boss Boleh, your personal cloud company secretary in Malaysia, help’s always at your side! Offering one of the lowest market rates for company secretary services starting at RM38 per month, combined with a swift WhatsApp communication system, our services are catered to ensure your dream business is achieved effectively with the most minimal of expenses and time incurred.


Want to know more about starting a Sdn Bhd? What’s the best way to start one, and what should you be mindful of? Register and find out in our upcoming webinar!

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